FAQ

Once your order has been shipped, you’ll receive an email from us with tracking information. If you have not received an email within 48 business hours of making your purchase, please Log In to your Yorukan account to check the status or contact us here, and we’ll be happy to help!

An email is automatically sent when your order is received and shipped, but if you have an account on yorukan.com you can log in at any time to get your tracking information. If you haven’t received an email or if the information is not in your account, please reach out to us here.

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours.

Yes, We are proud to announce that we currently ship worldwide. Shipping rates may vary from country to country due to the varying shipping carrier costs.

We’re deeply committed to making organic clothing, and it makes a lot of economic and environmental sense for our clothing to be made where our organic cotton is harvested. 74% of all organic cotton is from India and China. We view this as an opportunity to better the global community and make an impact on lives all over. Our clothing will always be sweatshop-free and child-labor-free.

Hand or machine wash inside out with cold water and mild detergent. Hang dry or tumble dry on low heat. Do not bleach or iron.

Click to view our Shipping and Returns Policy.

Please e-mail support@yorukan.com or use our Contact page, and we will work with you to replace or refund the defective product in accordance with our Refund Policy.

Information you submit to Yorukan (excluding payment information) is stored securely. The information is only used as a reference for future orders or in case you have a return or issue with the product. If you opted into our email database, you will receive occasional hellos and news on cool promos and sales.