Shipping policy

At Yorukan, we want your order to arrive safely and as quickly as possible. Below you'll find everything you need to know about processing, shipping, delivery, and tracking.

All orders can be tracked via 17track.net or here with the provided tracking number sent to your email!

How do I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking information.

Please allow a few days for tracking information to update after receiving your shipping confirmation. In some cases, the carrier may have your package in transit before the tracking page reflects the latest movement.

How do I know if my order has been shipped?

We'll send a shipping confirmation email to the email address you provided at checkout as soon as your order has been dispatched.

Orders are typically processed and shipped within 2–4 business days.

Business days do not include weekends or holidays.

What happens after I place my order?

After placing your order, you'll receive an order confirmation email confirming that we've received it.

Your order will then be processed and prepared for shipment, typically within 2–4 business days.

Once your order ships, we'll send you a shipping confirmation email with your tracking information.

When can I expect my order to arrive?

Orders are typically delivered within 8–12 business days after dispatch, with most orders arriving within 1–2 weeks.

In some cases, delivery may take 12–35 business days, depending on the destination. We recommend checking the product description for the estimated delivery timeframe specific to your country.

Please note that delivery times are estimates and may vary due to factors outside of our control, including customs processing, local postal services, holidays, weather conditions, and other unforeseen delays.

Orders being delivered to remote locations may require additional transit time.

Where do you ship?

Yorukan offers worldwide shipping.

Please note that shipping availability may be limited in certain countries or regions due to carrier restrictions or other circumstances outside of our control.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product price.

Incorrect Shipping Addresses

Please make sure your shipping information is correct before placing your order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Yorukan is not responsible for packages that are undeliverable or delivered incorrectly due to inaccurate or incomplete shipping information provided at checkout.

Lost, Delayed, or Missing Packages

Occasionally, packages may experience carrier or customs delays. If your tracking information has not updated for an extended period or your package appears to be missing, please contact us and we'll be happy to assist you.

Please note that carrier delays and estimated delivery dates are outside of Yorukan's direct control.

Need Help With Your Order?

We're happy to help.

If you have any questions regarding your order, shipping, or tracking, please contact us through our Contact Us page and include your order number so we can assist you as quickly as possible.